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ISO 9001 – Quality Management System Certification

ISO 9001 certification (also known as “registration”) is a third-party audit performed by a certification body such as PECB who, upon verification that an organization is in compliance with the requirements of ISO 9001, will issue an ISO 9001 certificate. This certification is then maintained through regularly scheduled annual surveillance audits by the registrar, with re-certification of the Quality Management System performed on a tri-annual basis.

How can you prove to your clients and stakeholders that you are the organization that they should work with?

By obtaining an ISO certification that affirms you are compliant with the world’s best-known practices and most widely used standards!

Benefits of ISO 9001 certification to your organization:

  • Improved performance of affected processes
  • Provides senior management with an efficient management process
  • Demonstrated compliance with customer, regulatory and/or other requirements
  • Sets out areas of responsibility across the organization
  • In some countries mandatory if you want to tender for some public sector work
  • Communicates a positive message to staff and customers
  • Identifies and encourages more efficient and time saving processes
  • Reduced operating costs related to waste, rework and non-value added activities
  • Provides continual assessment and improvement
  • Increased market share as a certified organization
  • Maintaining satisfied customers and gaining potential customers
  • Puts forward true value through enhancement of marketing opportunities

Benefits of ISO 9001 certification to your customers:

  • Improved quality and service
  • Quality assurance
  • On time delivery
  • Right first time approach
  • Fewer returned products and complaints
  • Independent audit demonstrates commitment to quality

Certification process

Documentation review

We will conduct a review of the Management System to look for the main form of documentation

Audit

An audit is performed by us to verify that your organization is in conformity with the requirements of the standard

Certification

Upon verifying that your organization is in conformity with the requirements of the standard, a Management System Certification is granted

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    Frequently Asked Questions

    Management Systems Certification cost depends on a range of factors such as: number of employees, number of locations, standard(s) being audited, economic activity. Based on this information, we determine the audit duration which is a pre-requisite for determining the cost.

    It depends on the outcome of the audit and the ability of the organization to respond to possible nonconformities raised during the audit. Under normal circumstances, the certificate may be issued within 2 weeks after the audit.

    There is no fixed duration for all audits; it depends on several factors like the standard against which the audit is going to be conducted; size of the company – sites and number of employees within scope; complexity of the management system; industry in which the organization operates; has the organization previously been certified or not; etc

    To maintain the certificate, your organization will be subject to two surveillance audits. The first surveillance audit will take place no longer than 12 months from the initial audit. Meanwhile, the second surveillance audit will take place no longer than 12 months from the first surveillance audit.

    Year 1 – Initial Certification\Recertification
      |- Audit plan
      |- Stage 1 audit (remote documentation review)
      |- Stage 2 audit (on-site or remote, interviews)
      |- Addressing non-conformities
      |- Issuing the certificate ( 2 weeks after audit closing)
    Year 2 – First Surveillance audit
      |- Audit plan
      |- Surveillance audit (on-site or remotely, interviews)
      |- Addressing non-conformities
    Year 3 – Second Surveillance audit
      |- Audit plan
      |- Surveillance audit (on-site or remotely, interviews)
      |- Addressing non-conformities

    PECB Ukraine is the official representative in Ukraine for MSECB, which is an accredited Management System Certification Body by the International Accreditation Service (IAS) under ISO/IEC 17021 – Requirements for bodies providing audit and certification of management systems. Additionally, MSECB is an accredited Product Certification Agency under ISO/IEC 17065 – Requirements for bodies certifying products, processes, and services.

    Yes. Being accredited by IAS, which is part of the IAF MLA, gives our certificates global recognition.

    An MSECB Certificate is valid for three years, and it is subject to annual audits.

    If non-conformities are found during the audit, you are requested to provide root cause analysis, correction, and corrective actions to resolve the non-conformities. These must be reviewed, verified and accepted by the auditor.